IT Solutions

IT Solutions

TechFocus covers solutions for cyber security, cloud computing and cloud-related professional services, automated contacts, and more

Cloud Computing and Cloud Related IT Professional Services

Includes commercially available cloud computing services such as Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS) and emerging cloud computing services. IT professional services that are focused on providing the types of services that support the Government's adoption of, migration to, or governance/management of cloud computing. Specific cloud related IT professional labor categories and/or fixed-price professional services solutions (e.g., migration services) that support activities associated with assessing cloud solutions, refactoring workloads for cloud solutions, migrating legacy or other systems to cloud solutions, providing management/governance of cloud solutions, DevOps, developing cloud native applications.

Automated Contact Center Solutions (ACCS)

Any technology or service required to support ACCS, including but not limited to: artificial intelligence (AI), chatbots, robotic process automation, interactive voice response (IVR), speech/speech recognition, text-to-speech, voicemail, callback , web callback, email drop off, hosted online ordering, hosted email web forms, hosted FAQ service, and more.

Network solution

Provide one-stop services such as line, equipment application, installation and commissioning, operation and maintenance, and 24/7 enterprise network operation and maintenance management

Customized networking solutions on demand, you can choose to access local mainstream high-quality operator networks to improve reliability

Provide safe and stable international network solutions for overseas expansion of customer business, and solve cross-border interconnection problems

High reliability SLA service guarantee, the availability of single-line access, single-line Internet access, and multi-line access points reaches 99.99%